Privacy Policy

1. Who I Am

Your Listening Space is run by Kellee Perkes, a qualified counsellor based in Horsham, West Sussex, UK.

Contact details:

• Email: hello@yourlisteningspace.co.uk

• Phone: +44 (0) 7769 705 877

• Location: Horsham, West Sussex, United Kingdom

2. What Information I Collect

I may collect and store the following types of information:

• Your name, email address, and phone number (when you contact me or book a session)

• Any personal details you choose to share within your enquiry or during sessions

• Website analytics data (non-identifiable) to help improve the user experience

3. How I Use Your Information

Your information is used solely to:

• Respond to your enquiries and arrange counselling sessions

• Provide a professional counselling service

• Maintain records required for professional and legal standards

I will never sell, share, or use your personal data for marketing purposes without your consent

4. How I Store Your Information

All personal information is stored securely in compliance with the UK General Data Protection Regulation (GDPR).
Electronic records are password-protected, and paper notes (if used) are locked securely.

Session notes are anonymised and kept separately from contact details.

5. How Long Information Is Kept

Client records are usually retained for up to 7 years after the end of counselling, in line with professional and insurance requirements. After this period, they are safely destroyed.

6. Your Rights

You have the right to:

• Request a copy of the information I hold about you

• Ask for corrections to inaccurate data

• Request that your information is deleted

• Withdraw consent for processing at any time

Requests can be made by email at hello@yourlisteningspace.co.uk.

7. Website and Cookies

This website may use basic cookies or analytics tools to help understand visitor behaviour.
No personal data is collected through cookies that can identify you individually.

8. Data Sharing

Your data will only be shared if:

• Required by law (e.g., safeguarding concerns or legal obligation)

• You give explicit written consent

• It is necessary to protect your vital interests or the safety of others

9. Counselling Confidentiality

Everything shared in counselling sessions is kept confidential, except in situations where:

• There is a serious risk of harm to yourself or others

• Disclosure is required by law

• Information must be shared for professional supervision (anonymously)

10. Contact

If you have any questions about this Privacy Policy or your data, please contact:
📩 hello@yourlisteningspace.co.uk
📞 +44 (0) 7769 705 877